Our COVID-19 Response

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Stramit COVID-19 Response

1 February 2021

Update: 15 February 2021 (VIC customers)

With the current COVID-19 situation in Victoria and recent restrictions announced by the Victorian government, we want to provide a fresh update.

Whilst complying with all the government public health orders including working from home where possible, our Knoxfield and Bendigo sites will continue to manufacture and support our customers locally.

However, due to the closure of building sites, deliveries will be impacted for the duration of the lockdown (ending 11:59pm on Wednesday 17 February 2021). With our COVID-19 plan and controls in place, deliveries to non-building sites and pickups from our Knoxfield and Bendigo sites will remain unchanged.

We encourage our customers to plan ahead and ensure adequate time when picking up or receiving deliveries. In the short term we will revert to a 48-hour service offer until we work through the back log of building site deliveries. We thank you in advance for your understanding and patience in this matter.

Our Albury site remains fully operational. However, we will be working through any deliveries to sites in Victoria that are serviced by our Albury branch similarly, if they are impacted by the lockdown. 

We are continuing to monitor the rapidly changing COVID-19 situation and its impact in Victoria. 

At Stramit, our priority is to ensure that we have a safe environment for both our employees and our customers.

If you have any questions, please feel free to get in touch with your Account Manager, or with your local Stramit team.

Once again, if the situation changes, we will continue to provide updates on this page.

 


Update: 1 February 2021 (WA customers)

In response to the lockdown in Western Australia announced yesterday, we wanted to provide you with an update.

Our Stramit Maddington facility remains operational as usual to support our local customers, with all necessary precautions in place.

We continue to comply with all government public health orders, including working from home where possible. Although this means some new changes for our Perth team, rest assured we are here and ready to take your orders as normal.  

Our ability to manufacture and deliver for our customers remains unchanged. With our COVID-19 plan and controls in place, deliveries and pick up orders from Maddington will continue during this lockdown.

We encourage our customers to plan ahead and ensure adequate time when picking up or receiving deliveries.

At Stramit, our priority is to ensure we have a safe environment for both our employees and our customers.

Nationally, our team continues to manage any changes as they arise and we endeavour to keep our operations running smoothly in all regions.

If you are impacted by the lockdown and need to get in touch, please feel free to chat with your Account Manager, or with your local Stramit team on 08 9493 8800.

 


Update: 4 August 2020

With all Australians battling the issue of COVID-19 in their local communities, please be assured that Stramit and all its brands are open and ready to support your business.

In particular, it’s important to highlight that our business has responded to the latest government measures in all states and territories, including Victoria and News South Wales. An example is our Knoxfield and Bendigo branches, which are both operating with heightened safety measures in place in response to the latest government restrictions to keep our staff, customers, suppliers and local communities safe. 

We’ll continue to monitor the latest in government advice and are reviewing our measures accordingly.

We have a range of measures in place across the country, including (but not limited to):

  • strict social distancing
  • full compliance with mask-wearing where required
  • increased hygiene protocols
  • working from home wherever possible
  • ensuring we can meet all contact tracing requirements. 

Once again, we'll continue to update this page as the situation progresses.

If you have any questions please don't hesitate to contact your account manager or your local Stramit branch.

 


Original post: 24 March 2020

In response to the COVID-19 situation, we’ve put a range of measures in place to protect the health and safety of our people, customers and suppliers.

Here in Australia, our ability to deliver for our customers remains unchanged – we’re still able to provide quality steel products nation-wide as per usual. Our product is predominantly locally sourced and so our supply chain is well insulated. 

Our businesses in both Australia and New Zealand are following the advice of their respective governments and required restriction levels. 

Protecting the health and safety of our people, customers and suppliers is our top priority, so we’ve introduced a range of new measures.

These include (but are not limited to):

  • introducing more agile ways of engaging our customers
  • limiting any customer face-to-face contact
  • having staff work remotely, where possible.

We also have a solid continuity plan which includes leveraging our geographic coverage throughout Australia at 19 sites.

If you have any questions, please feel free to get in touch with your Account Manager, or with your local Stramit team.

As this is a constantly evolving situation, we will continue to update this page as needed.