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STRAMIT CUSTOMER PORTAL

Keeping up to date with your order, made simple

Our secure Customer Portal gives you access to the status of your orders whenever, and wherever, you need an update. The portal lets you track your orders live, from the time our Customer Service team enters it, through processing and manufacturing, while it’s being picked and packed and when it's out for delivery to you.

As an account customer, our portal allows you to:

  • Track your order in real time
  • Search current and historical orders to see related information
  • Download your order confirmations
  • See order details in granular detail
  • Download Proof of Delivery (PODs)
  • View Estimated Time of Arrivals (ETAs) for your deliveries
  • See when an order is Ready to Pick Up
  • Share the order tracking with another party, e.g. an installer or end customer

Designed to make doing business easier with Stramit, the Customer Portal is available on any internet connected device and only requires registration – no downloads needed.

Get started now in a few easy steps


STEP ONE – REGISTER YOUR INTEREST

The Customer Portal is available to trade account customers of Stramit. Fill in the below form to register your interest and a member of the Stramit team will be in touch to get you registered. Alternatively, speak with your account manager to get instant access.

Register Now >

STEP TWO – LOGIN & VIEW YOUR ORDERS

Once registered, visit the Stramit Customer Portal and login using your email address and password. If you need assistance in logging in, please contact your local Stramit team.

 

How to use the Stramit Customer Portal

Search, filter or browse to find an order

Search by Purchase Order Number, Stramit Order Number or by date: 

 

Check order stages at a glance

 Easy to follow, colour-coded info:

 

Download your order confirmation and Proof of Delivery

Download PDFs for your records:

 

Check your delivery ETA

Get prepared for your deliveries:

 

Share information with your subcontractors

Share limited delivery info and keep everyone in the loop: